SHIPPING & DELIVERY

All orders are shipped from Auckland, New Zealand.

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Orders are processed and dispatched within 1-3 business days after confirmation.

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*Please note that additional processing time may be required during peak sales and holiday periods.

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New Zealand

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• Over $100 NZD - FREE. Express Shipping (No signature required) 1–2 working days (NZ)*

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• ​Under $100 NZD - $8 NZD. Express Shipping (No signature required) 1–2 working days (NZ)*

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* Please allow an extra 2 working days for rural addresses

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Australia

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• Over $130 NZD- FREE. Standard Shipping 3–10 Working Days*

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• ​Under $130 NZD - $15 NZD. Standard Shipping 3–10 Working Days*

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* Delivery timeframes are estimates and may vary

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All international customers are responsible for any customs duties or taxes incurred.

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Order Tracking

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A tracking email is sent once your order ships. Activation of the tracking link may take up to 2 business days.

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These delivery timeframes are estimates only. We advise customers to monitor progress using the tracking link

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Delays & Liability

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While we aim to meet estimated timeframes, delays due to courier issues, customs, or weather are outside our control and not eligible for refunds.

 

Please reach out to your local courier or customs office for updates if needed.

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